Talk to a human.
Order help, missing downloads, or a question before you buy — write to us and we will sort it out, usually within 2 business days.
Before you write
- Download page not opening? Re-open it from your browser history (your order-success link). It makes fresh download links on every visit and keeps working in the same browser for 30 days after you buy. After that, or if you are still stuck, send us your receipt (the email from Link or Stripe) and we will send you fresh download links.
- Wondering about refunds? Every purchase has a 30-day money-back guarantee. Email us within 30 days of buying, from or mentioning the address you used at checkout, with the recipes you tried and what didn’t work. We refund you in full to the original payment method, and your bank can take a few working days to show it. The guarantee covers one refund per customer; your 14-day right to cancel and your other statutory rights are separate and never affected. See the terms.
- Just browsing? The FAQ answers delivery, VAT and bundle questions.
- Looking for the legal entity? Seller details are on the legal and seller information page.